Cape Town International Airport (CPT)
Facilities and Services
(Cape Town, Western Cape, South Africa)
Cape Town International Airport is South Africa's second-largest airport and it is of major importance due to the high number of tourists that visit the Western Cape region each year.
Traffic has increased substantially since 1994 and is expected to continue to grow in leaps and bounds, necessitating significant extensions and upgrades to the airport terminals and facilities.
Terminals 1 to 5 are arranged in a straight line along the main airport road and are all within easy pedestrian access of one another.
Cape Town International Airport has comprehensive passenger services and facilities, and was voted 'Leading Airport in Africa' from 2001 to 2004, taking second place to Johannesburg International Airport in 2005.
Airport Information Desks
Tel: +27 (0) 21-937-1200
Cape Town International Airport is well equipped with a comprehensive range of passenger services and facilities, and has a large staff of service personnel including information officers, security control officials and medical representatives. Airport information desks are located in both the International Arrivals and Domestic Arrivals terminals. Some useful numbers include:
Flight Information - +27 (0) 21 937-0407
Cape Town Tourism - +27 (0) 21 426 4260
Airport main switchboard - +27 (0) 21 937-1200
Road Lodge Airport Hotel - +27 (0) 21 934 7303
Avis Cape Town Airport - +27 (0) 21 934 0330
Katanga Executive Parking - +27 (0) 21 934 2240
Standard Parking Customer Service Hotline - +27 (0) 21 934 0122
Netcare 911 Emergency Service - +27 (0) 82 911
Airport Surgery - +27 (0) 21 934 2246
Customs - +27 (0)21 934-0222
Zenith Airport Conference Venue - +27 (0) 21 934 0012
Shops, Duty-Free and Retail Outlets
Cape Town International Airport is a significant transport hub and the gateway to one of the country's most popular tourism regions and consequently offers an ample selection of both standard and duty-free shops. Duty-free stores are located beyond the passport control desk in the International Departures terminal, while a wide selection of exclusive shops and chain stores are located in other areas of the airport facility. The Airport Shopping Safari website (www.airportshopping.co.za) has a guide to all of Cape Town International Airport's shops.
Bars, Cafés and Restaurants
Cape Town International Airport (CPT) offers a good selection of restaurants, cafés, fast-food outlets, bars, pubs and coffee shops, with outlets located at various points through the airport facility.
Currency Exchange, Communications and Banking Facilities
A number of banks, bureaux de change and ATMs are located throughout the airport terminals, with banking services offered by ABSA, Nedbank and Standard Bank.
Business and Conference Facilities
The Zenith Airport Conference Venue is located close to the Domestic Arrivals Terminal and offers conference and meeting rooms, catering facilities, office hire and secretarial services. There are executive lounges situated in both Domestic Departures and International Departures and a VIP lounge is located at the northern end of the Domestic Departures terminal. Internet is available at the British American Tobacco Smokers Lounge.
Disabled Facilities
Disabled passengers are well catered for at Cape Town International Airport, with lifts and ramps facilitating easy access and mobility, and specially adapted disabled toilets. Wheelchairs are available on request; passengers should inform specific airlines of special needs in advance.
Other Facilities
The airport also offers a number of other facilities and services including a surgery, baby changing facility and a post office.
